Job: Infrastructure Support

Infrastructure Support

At Intelliware, you’ll have the opportunity to be part of a top-notch Technical Operations team. Under the supervision of Director of Technical Operations, you will work on staging, configuring and supporting server, workstation and network-related hardware and software applications.

Key Responsibilities:

  • Supporting onsite and roaming users with hardware, software, LAN and wireless installation and configuration
  • Proactively identifying infrastructure issues
  • Developing creative, innovative and practical infrastructure solutions
  • Investigating, learning and applying new technologies/processes
  • Maintaining and developing an inventory of network hardware and software
  • Producing clear and maintainable documentation
  • Conveying solutions to both expert users and less experienced users

‘Must Have’ Skills & Qualifications:

  • Experience in the installation and setup of Windows and Linux servers and work stations
  • Previous experience supporting a Windows and Linux environment
  • Knowledge in implementing and supporting LAN and WAN solutions, combined with current experience using TCP/IP (DNS, WINS, DHCP servers), routers and switches, firewalls and Ethernet
  • Experience with VMWare ESXi (VSphere)
  • Experience with Microsoft Hyper-V, VirtualBox
  • Experience using Microsoft Active Directory
  • Experience with DFS, VSS, FRS and off line folders
  • Research skills and up-to-date knowledge on technology advancements
  • Degree/Diploma in a relevant field or equivalent practical experience

‘Nice to Have’ Skills & Qualifications:

  • Experience with Palo Alto security devices
  • Experience with Cisco Switches and Firewalls
  • Experience with Dell Servers and SANS
  • Experience with Enterprise back-up and Endpoint and anti-virus systems
  • Experience with scripting in Windows and Linux
  • Experience with Linux or Windows clusters
  • Experience with Citrix XenServer XenApp & XenDesktop

Intelliware is committed to diversity in the workplace. We are an inclusive employer and welcome and encourage applications from all qualified candidates. Applicants’ needs will be accommodated during our recruitment and selection process so please advise us if you require accommodation.

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