Information Communication & Technology

IT solutions for the Information, Communications and Technology sectors.

Managing costs, staff, and business stakeholders while keeping up with rapid market change and disruptive technologies is a significant challenge — particularly when those technologies are the foundation of your day-to-day business operations.You can’t afford down-time for your mission-critical systems and applications.

We understand this. Intelliware has a long history of developing reliable, scalable and secure technology solutions that have helped increase the operational efficiency and enabled our clients to take advantage of new growth opportunities.

Our collaborative, Agile planning and development process minimizes downtime, manages project risk and increases knowledge-sharing and team communication. This ensures that the right solution for your business is delievered to you with the least amount of disruption to your daily operations.

Each of the above challenges can be addressed through well planned and well executed technology solutions. We understand the ICT sector and have solved some significant challenges for our ICT clients. Companies turn to us because we offer a range of services and solutions to solve these challenges, including:


An Intelliware™ Roadmap, takes into consideration your business strategy and technology priorities and provides you with a clear action plan for moving forward. Our process ensures that the solutions align closely with your company’s strategic objectives.

Replatforming and Systems Integration

We have been upgrading complex legacy systems, replatforming and integrating new applications into an IT infrastracture for years. Our i-Proving™ process keeps the project on track, delivers value early and often, and keeps you fully apprised of the status of the project at all times.

Portals and Websites

Reap the benefits of enhanced productivity, customer and/or employee satisfaction and communications through self-service portals, websites and microsites. We have experience with a wide range of products as well as with custom builds – we can ensure we match your business needs with the right solution. We have provided solutions and services to our clients such as:

  • Self-serve customer portal for a major telecom client which significantly enhanced customer satisfaction and helped to reduce cost to serve
  • On-demand document & fulfillment solution that drove down both time and production costs
  • Development of internal and customer-facing portals that connect to back-end systems enabling boosts to productivity and increased access to key organizational information and data

Our ICT Clients

Case Studies

Technical Assessment

Aurillion, today a division of Diebold, was known for innovating, developing and refining software solutions to improve productivity and automate workflow for patient care in a variety of healthcare settings. Aurillion supplied hospitals with self-serve registration kiosks for incoming patients, bar coded inventory tracking systems and a software platform to enable data exchange between all… Read more »

QR Code Solution for Restaurant Chain

Casey’s Grill • Bar, a Prime Restaurants brand, is a franchised restaurant chain specializing in casual dining. The chain has 34 restaurants in Ontario and Québec. Challenge Casey’s wanted to respond to their guests’ needs by enhancing their experience through a new menu offering healthy food options and information to help customers make more informed… Read more »

iPhone® app for workforce productivity

Natural Insight is a leading on-demand solution provider for workforce management.  Its technology platform enables companies to efficiently manage the scheduling, monitoring, data collection and reporting for employers who have a distributed workforce. Challenge Since Natural Insight’s clients rely on a workforce that is on-the-go, the company believed that an iPhone® app was a logical… Read more »

Integrated Calendar Portlet

York University is Canada’s third largest university, offering degree programs to over 50,000 students in 10 faculties – including Graduate Studies, Osgoode Hall Law School and the Schulich School of Business.

Knowledge Centre

QStrat® launches Enterprise version of industry leading QLM Sourcing™ solution

Toronto, Canada. June 29, 2010 – QStrat Inc. the leading provider of Quotation Lifecycle Management Solutions, is pleased to announce the release of its QLM Sourcing Enterprise version – a quotation management tool for procurement professionals. QLM Sourcing Enterprise, the latest release of QLM Sourcing, is the most comprehensive solution for managing the quotation process… Read more »

OnTrace Agri-food signs collaborative agreement with OMAFRA

Guelph, Ontario, Canada. July 22, 2010 – OnTrace Agri-food Traceability (OnTrace) has signed a collaborative agreement with the Ministry of Agriculture, Food and Rural Affairs (OMAFRA) that will accelerate the implementation and adoption of traceability solutions throughout the province. OnTrace ( is an industry-led, not-for-profit corporation leading many key agriculture and food traceability initiatives in… Read more »

Introducing the OnTrace Verified Network

A secure, online traceability service that can verify food sources GUELPH, ON – April 7, 2011 – OnTrace Agri-Food Traceability (OnTrace) today announced it will launch the OnTrace Verified Network, a new ‘inter-party’ traceability service that will enable source verification of food from farm to point of purchase. “The OnTrace Verified Network provides an affordable… Read more »

Intelliware Launches Hosted Portal Solution for Municipalities

Collaboration between City of Kingston, Intelliware results in feature-rich, cost-effective community website offering Toronto, Canada.  June 4, 2013 – Today, Canada’s municipalities are seeking ways to leverage technology to drive efficiencies, improve service offerings and engage with their citizens in a deeper and more meaningful way. To help municipalities of all sizes realize these benefits,… Read more »