Activities
Team Ramp Down
Knowledge Transfer
Delivery & DevOps Hand Off
Performance & Quality Product
Deliverables
Self-Sufficient Operations Team
Reliable Delivery Process
Robust Software Solution
Partnership
Burst Capacity
Roadmap Support
Level 3 Support
Process Maintenance Support
Our support for your solution in the Sustain phase of your project starts with an organized ramp down of our staff and an equally organized right sizing of the teams on your side.
Ramping down the team
After the flurry of activity around the initial development is done, it is important to successfully transfer your solution into a sustainable maintenance mode. Through co-teaming, documentation and ongoing strategic support, Intelliware helps you take over the keys to your own solution. We take pride in ensuring that our clients are not dependent on us once we’re done. However, we do remain available to help as needed on an ongoing basis.
Knowledge transfer
The how-to of day-to-day development is generally handled on an ongoing basis by co-teaming. Your team will understand how to run the CI/CD pipelines and automated tests. We’ll provide documentation to help ensure that the system can be maintained and evolved.
Ongoing performance/security testing
As your solution settles into production mode, we are available to help with any performance challenges that emerge over time because of unanticipated usage patterns or unexpected data scaling. Also, we can help with the ongoing security of your solution as deployment environments change over time.
Burst capacity
Software solutions never stay static. Technical environments evolve, customer needs advance, and most often, business requirements drive necessary change to systems. Intelliware is always ready to help you accelerate any major changes you need to your solution over time.